Frequently Asked Questions
What is the Warm Home Discount Scheme?
When does the Warm Home Discount start?
I'm part of the Core Groups but joined So Energy after 11 August 2024. Will I still receive my £150 credit from So Energy?
I'm part of the Core Group - do I need to receive a letter to apply? I haven't received one
Can the Warm Home Discount be applied towards my gas bill?
When will the Broader Group scheme open (Scotland customers only)?
I'm not a So Energy customer, can I apply for the Broader Group scheme (Scotland only)?
When will I find out if I'm successful for Broader Group (Scotland customers only)?
If I'm part of the Broader Group (Scotland customers only), when will I receive the credit?
The Benefits of A Smart Meter
Having a smart meter means taking control of your energy for the better.
No More Meter Readings
A smart meter sends readings to your supplier automatically, so your bills are always accurate and you won't need to manually submit one.
Reduce Your Carbon Footprint
A smart meter can help you monitor your energy consumption, allowing you to be more mindful of your energy usage, in turn lowering your carbon footprint.
Help Lower Your Bills
With real-time data to identify high-energy usage, you can make changes to help lower your bills. Understand your usage habits better and start saving on your bills!
